Kevin Crawford – Fort Smith, AR

“I am writing to tell you how pleased I was with your service department. My boat was in for service last week and David and all the service department were very professional, timely and made me feel like they were taking care of everything. When I came to pick up the boat, one of the mechanics volunteered to show me the impeller he had replaced. For him to volunteer, gave me a sense of trust. And, to see that the impeller did in fact need to be replaced, let me know that the work was not done needlessly. The other mechanic volunteered to switch the ball on my receiver so that the boat would trailer better. Another example of the service department going above and beyond in the name of service. Everyone thanked me, and the mechanic’s said ‘we appreciate your business’. What a home run, and a way to show that you guys don’t take customers for granted. Thanks again, and keep up the good work. Kevin Crawford.”

Overall Rating: 5 Stars